Holistics - Pivoting error with AQL Engine – Incident details

All systems operational

Pivoting error with AQL Engine

Resolved
Partial outage
Started about 2 years agoLasted 1 hour 12 minutes

Affected

Holistics APAC

Operational from 6:00 AM to 7:12 AM

Holistics EU

Operational from 6:00 AM to 7:12 AM

Holistics US

Operational from 6:00 AM to 7:12 AM

Updates
  • Update
    UTC
    Update

    We have resolved the issue for Snowflake SQLs and so the issue is completely resolved now.

  • Resolved
    UTC
    Resolved

    We have resolved most of the issue.

    Only Snowflake SQL is still malfunctioning.

  • Identified
    UTC
    Identified

    There is a bug in AQL Engine that generates wrong SQL for pivot tables and charts.