Notice history

No notices reported this month

Resolved
March 21, 2024 at 8:38 AMUTC
Resolved
March 21, 2024 at 8:38 AMUTC
We have managed to rectify the degraded workers by disabling the costly startup step.
A long-term patch for the step has been implemented and will be deployed soon.
Identified
March 21, 2024 at 8:10 AMUTC
Identified
March 21, 2024 at 8:10 AMUTC
Some Holistics workers are not able to process jobs.
This is due to a costly startup step that serves a maintenance purpose.
Investigating
March 21, 2024 at 7:40 AMUTC
Investigating
March 21, 2024 at 7:40 AMUTC
Symptoms: Jobs spending a long time in "Starting" status.

Update
March 15, 2024 at 9:35 PMUTC
Update
March 15, 2024 at 9:35 PMUTC
We are investigating reports of degraded performance for Holistics Application in region US.
Resolved
March 15, 2024 at 9:35 PMUTC
Resolved
March 15, 2024 at 9:35 PMUTC
This incident has been resolved.
Investigating
March 15, 2024 at 9:21 PMUTC
Investigating
March 15, 2024 at 9:21 PMUTC
We are investigating reports of degraded performance for Holistics Application in region US.

Completed
March 10, 2024 at 5:30 AMUTC
Completed
March 10, 2024 at 5:30 AMUTC
Maintenance has completed successfully
In progress
March 10, 2024 at 2:55 AMUTC
In progress
March 10, 2024 at 2:55 AMUTC
Maintenance is now in progress
Planned
March 10, 2024 at 2:30 AMUTC
Planned
March 10, 2024 at 2:30 AMUTC
We will be performing scheduled maintenance on our database services on March 10th, 2024 between 10:30 AM to 12:30 PM GMT+8

Resolved
February 14, 2024 at 2:00 AMUTC
Resolved
February 14, 2024 at 2:00 AMUTC
The issue has been resolved, the service has been restored. We appreciate your patience throughout the process and if you continue to experience problems, please contact our support team at support@holistics.io for help.
Monitoring
February 14, 2024 at 1:50 AMUTC
Monitoring
February 14, 2024 at 1:50 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
February 14, 2024 at 12:24 AMUTC
Identified
February 14, 2024 at 12:24 AMUTC
We identified the root cause was due to a misconfiguration from our side. We are trying to resolve the issue and will keep updating on this page as soon as we have new updates on it.
Investigating
February 14, 2024 at 12:00 AMUTC
Investigating
February 14, 2024 at 12:00 AMUTC
We’re experiencing a service outage. Our team is currently working to restore the service. We apologize for any inconvenience. During this time users may not be able to access Holistics Application. We keep updating on this page until the problem is solved.

Holistics - Notice history