Holistics - Notice history

All systems operational

Holistics APAC - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Holistics EU - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Holistics US - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

Holistics partial outage
  • Resolved
    Resolved

    Our monitoring confirms that this incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We're aware of degraded performance issues impacting AML Studio. Our team is actively working to identify the root cause and restore normal functionality as soon as possible.

    During this time users may experience slow loading times or difficulty accessing AML Studio and AML Data Modeling, Data Set, and Canvas Dashboard.

    We'll continue to provide updates on this page until the issue is resolved.



Apr 2024

No notices reported this month

Mar 2024

Performance Degradation in APAC region
  • Resolved
    Resolved

    We have managed to rectify the degraded workers by disabling the costly startup step.

    A long-term patch for the step has been implemented and will be deployed soon.

  • Identified
    Identified

    Some Holistics workers are not able to process jobs.

    This is due to a costly startup step that serves a maintenance purpose.

  • Investigating
    Investigating

    Symptoms: Jobs spending a long time in "Starting" status.

Incident with Holistics Application in region US
  • Update
    Update

    We are investigating reports of degraded performance for Holistics Application in region US.

  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are investigating reports of degraded performance for Holistics Application in region US.

Database Maintenance APAC DC
  • Completed
    March 10, 2024 at 5:30 AM
    Completed
    March 10, 2024 at 5:30 AM
    Maintenance has completed successfully
  • In progress
    March 10, 2024 at 2:55 AM
    In progress
    March 10, 2024 at 2:55 AM

    Maintenance is now in progress

  • Planned
    March 10, 2024 at 2:30 AM
    Planned
    March 10, 2024 at 2:30 AM

    We will be performing scheduled maintenance on our database services on March 10th, 2024 between 10:30 AM to 12:30 PM GMT+8

Mar 2024 to May 2024

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