Holistics - Notice history

All systems operational

Holistics APAC - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 99.71%Mar · 100.0%

Previous page

Next page

Jan 2024
Feb 2024
Mar 2024

Holistics EU - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 99.71%Mar · 100.0%

Previous page

Next page

Jan 2024
Feb 2024
Mar 2024

Holistics US - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 99.71%Mar · 100.0%

Previous page

Next page

Jan 2024
Feb 2024
Mar 2024

Notice history

Mar 2024

Performance Degradation in APAC region
  • Resolved
    Resolved

    We have managed to rectify the degraded workers by disabling the costly startup step.

    A long-term patch for the step has been implemented and will be deployed soon.

  • Identified
    Identified

    Some Holistics workers are not able to process jobs.

    This is due to a costly startup step that serves a maintenance purpose.

  • Investigating
    Investigating

    Symptoms: Jobs spending a long time in "Starting" status.

Incident with Holistics Application in region US
  • Resolved
    Update

    We are investigating reports of degraded performance for Holistics Application in region US.

  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are investigating reports of degraded performance for Holistics Application in region US.

Database Maintenance APAC DC
  • Completed
    March 10, 2024 at 5:30 AM
    Completed
    March 10, 2024 at 5:30 AM
    Maintenance has completed successfully
  • In progress
    March 10, 2024 at 2:55 AM
    In progress
    March 10, 2024 at 2:55 AM

    Maintenance is now in progress

  • Planned
    March 10, 2024 at 2:30 AM
    Planned
    March 10, 2024 at 2:30 AM

    We will be performing scheduled maintenance on our database services on March 10th, 2024 between 10:30 AM to 12:30 PM GMT+8

Feb 2024

Holistics service outage in all regions
  • Resolved
    Resolved

    The issue has been resolved, the service has been restored. We appreciate your patience throughout the process and if you continue to experience problems, please contact our support team at support@holistics.io for help.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We identified the root cause was due to a misconfiguration from our side. We are trying to resolve the issue and will keep updating on this page as soon as we have new updates on it.

  • Investigating
    Investigating

    We’re experiencing a service outage. Our team is currently working to restore the service. We apologize for any inconvenience. During this time users may not be able to access Holistics Application. We keep updating on this page until the problem is solved.

Jan 2024

Incident with Holistics Application in APAC
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are investigating reports of degraded performance for Holistics Application in APAC.

Jan 2024 to Mar 2024

Next