Holistics - Notice history

All systems operational

Holistics APAC - Operational

100% - uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Holistics EU - Operational

100% - uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 99.51%

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Dec 2022
Jan 2023
Feb 2023

Holistics US - Operational

100% - uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Notice history

Feb 2023

Incident with Holistics Application in EU
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Holistics' AML Studio is inaccessible at the moment. We are currently investigating this incident.

Incident with Holistics Application in US
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Holistics' AML Studio is not accessible at the moment. We are currently investigating this incident.

Incident with Holistics Application in region EU
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are investigating reports of degraded performance for Holistics Application in region EU.

Holistics partial outage in the APAC region
  • Resolved
    Resolved

    The issue has been resolved, the service has been restored.
    We will follow up with monitoring and further actions to prevent it
    from happening in the future.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We’re currently experiencing degraded performance issues with AML server. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
    During this time users may not be able to use AML-based datasets and models.
    We will keep updating on this page until the problems is solved.

Network Connectivity in the APAC region
  • Resolved
    Resolved

    This incident has been resolved. For additional information, please refer to the Digital Ocean updates at the link: https://status.digitalocean.com/incidents/kcnsscw1cmsz

  • Monitoring
    Monitoring

    We’re experiencing a Network Connectivity issue with our third-party service (Digital Ocean). We apologize for any inconvenience. During this time users may experience periodic performance and connectivity issues. You can check the progress of the incident directly on Digital Ocean via https://status.digitalocean.com/incidents/kcnsscw1cmsz
    We will continue to update the page when we have new information.

Jan 2023

Incident with Holistics Application in APAC
  • Resolved
    Resolved

    We've identified the cause of the high load and resolved the issue!

  • Investigating
    Investigating

    We are currently investigating a service degradation from 9:16 to 9:41 UTC. There was load spike in our production database during that time.

Incident with Holistics Application in APAC
  • Resolved
    Resolved

    We just resolved the issue.

    Our database system was getting abnormal load in the last 2 hours, which caused the degrading performance on your side. We are still investigating the root cause at the moment.

    Our apologies for this inconvenience.

  • Update
    Update

    We are still investigating the performance issue

  • Investigating
    Investigating

    We are investigating reports of degraded performance for Holistics Application in APAC.

Database Maintenance in APAC DC
  • Completed
    January 15, 2023 at 5:00 AM
    Completed
    January 15, 2023 at 5:00 AM

    Maintenance has completed successfully

  • In progress
    January 15, 2023 at 2:30 AM
    In progress
    January 15, 2023 at 2:30 AM

    Maintenance is now in progress

  • Planned
    January 15, 2023 at 2:30 AM
    Planned
    January 15, 2023 at 2:30 AM

    We are planning for a scheduled maintenance between 10:30 AM to 12:30 PM GMT +8

Database Maintenance in EU DC
  • Completed
    January 05, 2023 at 4:01 AM
    Completed
    January 05, 2023 at 4:01 AM

    Maintenance has completed successfully.

  • In progress
    January 05, 2023 at 3:16 AM
    In progress
    January 05, 2023 at 3:16 AM

    Maintenance is now in progress.

  • Planned
    January 05, 2023 at 3:15 AM
    Planned
    January 05, 2023 at 3:15 AM

    We will be performing database maintenance in our EU region as part of database upgrades.

Database Maintenance in US DC
  • Completed
    January 03, 2023 at 9:00 AM
    Completed
    January 03, 2023 at 9:00 AM

    Maintenance has completed successfully.

  • In progress
    January 03, 2023 at 7:54 AM
    In progress
    January 03, 2023 at 7:54 AM

    We will be performing database maintenance in our US region as part of database upgrades.

Dec 2022

No notices reported this month

Dec 2022 to Feb 2023

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