Incident with third-party service Digital Ocean

Resolved
Degraded performance
Started 6 months ago Lasted about 5 hours

Affected

Holistics APAC
Updates
  • Resolved
    Resolved

    The issue has been resolved.
    We appreciate your patience throughout the process and if you continue to experience the issue, please contact our support team at support@holistics.io for help.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We’re experiencing a Network Connectivity issue with our
    third-party service (Digital Ocean). We apologize for any inconvenience.
    During this time users may experience periodic performance and connectivity issues.
    We will keep updating on this page when we have new information.

  • Resolved
    Resolved

    The issue has been resolved.
    We appreciate your patience throughout the process and if you continue to experience the issue, please contact our support team at support@holistics.io for help.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We’re experiencing a Network Connectivity issue with our
    third-party service (Digital Ocean). We apologize for any inconvenience.
    During this time users may experience periodic performance and connectivity issues.
    We will keep updating on this page when we have new information.