Notice history

Completed
August 27, 2023 at 7:00 AMUTC
Completed
August 27, 2023 at 7:00 AMUTC
Maintenance has completed successfully
In progress
August 27, 2023 at 6:30 AMUTC
In progress
August 27, 2023 at 6:30 AMUTC
Maintenance is now in progress
Planned
August 27, 2023 at 6:30 AMUTC
Planned
August 27, 2023 at 6:30 AMUTC
Start: 2023-08-27 06:30 UTC
End: 2023-08-27 07:00 UTC

As part of our security enhancement and infrastructure upgrade, Holistics will be undergoing maintenance in the region APAC.

Expected impact:
During this maintenance window, there may be some delays or intermittent errors when executing jobs, it's also possible some scheduled jobs can be missed. We will endeavor to keep any such impact to a minimum.

We sincerely apologize in advance for any inconvenience that may be caused due to the maintenance. In case you have any further questions or concerns, please feel free to contact us via support@holistics.io.

Resolved
August 24, 2023 at 3:39 PMUTC
Resolved
August 24, 2023 at 3:39 PMUTC
This incident has been resolved. Should you encounter any issues, please contact our support team at support@holistics.io
Monitoring
August 24, 2023 at 2:43 PMUTC
Monitoring
August 24, 2023 at 2:43 PMUTC
We implemented a fix and are currently monitoring the result.
Investigating
August 24, 2023 at 2:33 PMUTC
Investigating
August 24, 2023 at 2:33 PMUTC
There is an issue with Holistics Worker network servers, our Engineers are currently investigating this incident.

Infrastructure Maintenance in EU DC

Completed
August 24, 2023 at 1:30 AMUTC
Completed
August 24, 2023 at 1:30 AMUTC
Maintenance has been completed successfully. Should you encounter any issues, please contact our support support@holistics.io
In progress
August 24, 2023 at 1:00 AMUTC
In progress
August 24, 2023 at 1:00 AMUTC
Maintenance is now in progress
Planned
August 24, 2023 at 1:00 AMUTC
Planned
August 24, 2023 at 1:00 AMUTC
Start: 2023-08-24 01:00 UTC
End: 2023-08-24 01:30 UTC

As part of our security enhancement and infrastructure upgrade, Holistics will be undergoing maintenance in the region EU.

Expected impact:
During this maintenance window, there may be some delays or intermittent errors when executing jobs, it's also possible some scheduled jobs can be missed. We will endeavor to keep any such impact to a minimum.

We sincerely apologize in advance for any inconvenience that may be caused due to the maintenance. In case you have any further questions or concerns, please feel free to contact us via support@holistics.io.

No notices reported this month

Resolved
June 22, 2023 at 2:31 AMUTC
Resolved
June 22, 2023 at 2:31 AMUTC
This incident has been resolved. Thank you for your patience and our apologies for any inconvenience.
Investigating
June 21, 2023 at 2:11 PMUTC
Investigating
June 21, 2023 at 2:11 PMUTC
Holistics' AML Studio is currently experiencing a degraded performance issue that may be affecting your experience with our Holistics 4.0's features. Holistics team is aware of the issue and is actively working to resolve it as quickly as possible.

The degraded performance may manifest as slow loading times, intermittent errors, or other unexpected behavior. We understand the impact this may have on your ability to use our platform and we apologize for any inconvenience this may cause.

Our team is prioritizing this issue and working around the clock to identify the root cause and implement a solution. We will provide regular updates on our progress and estimated time to resolution.

Holistics - Notice history