Holistics - Notice history

All systems operational

Holistics APAC - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Holistics EU - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 99.80%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Holistics US - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Notice history

Nov 2023

Incident with third-party service Digital Ocean
  • Resolved
    UTC
    Resolved

    The issue has been resolved.
    We appreciate your patience throughout the process and if you continue to experience the issue, please contact our support team at support@holistics.io for help.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We’re experiencing a Network Connectivity issue with our
    third-party service (Digital Ocean). We apologize for any inconvenience.
    During this time users may experience periodic performance and connectivity issues.
    We will keep updating on this page when we have new information.

  • Resolved
    UTC
    Resolved

    The issue has been resolved.
    We appreciate your patience throughout the process and if you continue to experience the issue, please contact our support team at support@holistics.io for help.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We’re experiencing a Network Connectivity issue with our
    third-party service (Digital Ocean). We apologize for any inconvenience.
    During this time users may experience periodic performance and connectivity issues.
    We will keep updating on this page when we have new information.

Oct 2023

Service degradation on APAC
  • Resolved
    UTC
    Resolved

    The issue has been resolved, the service has been restored.
    We appreciate your patience throughout the process and if you continue to experience the issue, please contact our support team at support@holistics.io for help.

  • Identified
    UTC
    Identified

    We’re currently experiencing degraded performance issues with Holistics Jobs Queue System. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
    During this time users may experience lower performance as there are more jobs waiting in the queue.
    We will keep updating this page until the problem is solved.

Incident with Holistics Application in region EU
  • Resolved
    UTC
    Resolved

    This incident has been resolved. If you have encounter any problem, please contact our support team at support@holistics.io

  • Identified
    UTC
    Identified

    There is a problem with our hosting server provider that the system is not responding, we are checking with them.

  • Investigating
    UTC
    Investigating

    We are investigating reports of degraded performance for Holistics Application in region EU.

Sep 2023

Incident with Holistics Application in APAC
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are investigating reports of degraded performance for Holistics Application in APAC.

Sep 2023 to Nov 2023

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