Holistics - Notice history

All systems operational

Holistics APAC - Operational

99.91% uptime
Feb 2024 · 99.71%Mar · 100.0%Apr · 100.0%

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Feb 2024
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Apr 2024

Holistics EU - Operational

99.91% uptime
Feb 2024 · 99.71%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Holistics US - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Notice history

View current status

Apr 2024

No notices reported this month

Mar 2024

Performance Degradation in APAC region
ResolvedDegraded performance58 minutes
  • ResolvedUTC

    We have managed to rectify the degraded workers by disabling the costly startup step.

    A long-term patch for the step has been implemented and will be deployed soon.

  • IdentifiedUTC

    Some Holistics workers are not able to process jobs.

    This is due to a costly startup step that serves a maintenance purpose.

  • InvestigatingUTC

    Symptoms: Jobs spending a long time in "Starting" status.

Incident with Holistics Application in region US
ResolvedDegraded performance14 minutes
  • UpdateUTC

    We are investigating reports of degraded performance for Holistics Application in region US.

  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are investigating reports of degraded performance for Holistics Application in region US.

MAR10
Database Maintenance APAC DC
CompletedMaintenance2 hours
  • CompletedMarch 10, 2024 at 5:30 AMUTC
    Maintenance has completed successfully
  • In progressMarch 10, 2024 at 2:55 AMUTC

    Maintenance is now in progress

  • PlannedMarch 10, 2024 at 2:30 AMUTC

    We will be performing scheduled maintenance on our database services on March 10th, 2024 between 10:30 AM to 12:30 PM GMT+8

Feb 2024

Holistics service outage in all regions
ResolvedMajor outage1 hour 59 minutes
  • ResolvedUTC

    The issue has been resolved, the service has been restored. We appreciate your patience throughout the process and if you continue to experience problems, please contact our support team at support@holistics.io for help.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC

    We identified the root cause was due to a misconfiguration from our side. We are trying to resolve the issue and will keep updating on this page as soon as we have new updates on it.

  • InvestigatingUTC

    We’re experiencing a service outage. Our team is currently working to restore the service. We apologize for any inconvenience. During this time users may not be able to access Holistics Application. We keep updating on this page until the problem is solved.

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