Holistics - Notice history

All systems operational

Holistics APAC - Operational

99.91% uptime
Feb 2024 · 99.71%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Holistics EU - Operational

99.91% uptime
Feb 2024 · 99.71%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Holistics US - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

Notice history

View current status

Apr 2024

No notices reported this month

Mar 2024

Performance Degradation in APAC region
ResolvedDegraded performance58 minutes
  • Resolved
    UTC
    Resolved

    We have managed to rectify the degraded workers by disabling the costly startup step.

    A long-term patch for the step has been implemented and will be deployed soon.

  • Identified
    UTC
    Identified

    Some Holistics workers are not able to process jobs.

    This is due to a costly startup step that serves a maintenance purpose.

  • Investigating
    UTC
    Investigating

    Symptoms: Jobs spending a long time in "Starting" status.

Incident with Holistics Application in region US
ResolvedDegraded performance14 minutes
  • Update
    UTC
    Update

    We are investigating reports of degraded performance for Holistics Application in region US.

  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    We are investigating reports of degraded performance for Holistics Application in region US.

MAR10
Database Maintenance APAC DC
CompletedMaintenance2 hours
  • Completed
    March 10, 2024 at 5:30 AMUTC
    Completed
    March 10, 2024 at 5:30 AMUTC
    Maintenance has completed successfully
  • In progress
    March 10, 2024 at 2:55 AMUTC
    In progress
    March 10, 2024 at 2:55 AMUTC

    Maintenance is now in progress

  • Planned
    March 10, 2024 at 2:30 AMUTC
    Planned
    March 10, 2024 at 2:30 AMUTC

    We will be performing scheduled maintenance on our database services on March 10th, 2024 between 10:30 AM to 12:30 PM GMT+8

Feb 2024

Holistics service outage in all regions
ResolvedMajor outage1 hour 59 minutes
  • Resolved
    UTC
    Resolved

    The issue has been resolved, the service has been restored. We appreciate your patience throughout the process and if you continue to experience problems, please contact our support team at support@holistics.io for help.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We identified the root cause was due to a misconfiguration from our side. We are trying to resolve the issue and will keep updating on this page as soon as we have new updates on it.

  • Investigating
    UTC
    Investigating

    We’re experiencing a service outage. Our team is currently working to restore the service. We apologize for any inconvenience. During this time users may not be able to access Holistics Application. We keep updating on this page until the problem is solved.

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